Covered on every order

Our 72-Hour Guarantee

Every order is covered for 72 hours after delivery. If coins go missing, we redeliver or refund.

What's covered

  • Coins removed from your club after our delivery
  • Delivery that doesn't arrive in full
  • A transfer that fails on our side

What isn't

  • Coins you spent or traded yourself
  • Changes made after the guarantee window
  • Orders placed with someone else's account

How to claim

  1. 1

    Contact us

    Message live chat within 72 hours of delivery.

  2. 2

    Share your order

    Give your order number and a short description.

  3. 3

    Redelivery or refund

    We check the transfer and fix it, usually the same day.

Ready to build your Ultimate Team?

Pick a platform, choose your coins and get back to the game. Every order is covered by our 72-hour guarantee.

72-hour guarantee 10–45 min delivery 24/7 live chat