Help centre

Frequently Asked Questions

Can't find your answer? Live chat is open 24/7.

All questions

How do I buy FUT coins?

Pick your platform and amount, choose Comfort Trade or Player Auction, pay, and add your details. Full walkthrough.

Are FUT coins, FC coins and FIFA coins the same?

Yes, it's the same Ultimate Team currency. The game now calls it FC 27 coins.

What's the minimum and maximum order?

From 100K to 20M per order. For more, contact live chat.

How long does delivery take?

Comfort Trade usually takes 10–45 minutes. Orders above 2M arrive in batches over a few hours.

Comfort Trade or Player Auction?

Comfort Trade is hands-free but needs your EA login. Player Auction keeps your login with you but takes a few rounds. Compare them.

What does my account need?

An unlocked transfer market, 2,000+ coins in your club, 5 free transfer list slots, and backup codes for Comfort Trade.

Is it safe?

No seller can promise zero risk. Here's how we keep it low.

Which payment methods do you accept?

Visa, Mastercard, Apple Pay, Google Pay.

Which currencies can I pay in?

EUR, USD, GBP, AUD, CAD.

Can I get a refund?

If we can't deliver, you get a full refund. Within 72 hours of delivery, missing coins are redelivered or refunded. Refund policy.

Do PlayStation and Xbox cost the same?

Yes. All consoles share one price. PC is priced separately because it's a separate market.

Can I sell my coins to you?

Yes, from 500K coins. Get an offer.

Do you work with streamers and sites?

Yes, through our affiliate programme.

Ready to build your Ultimate Team?

Pick a platform, choose your coins and get back to the game. Every order is covered by our 72-hour guarantee.

72-hour guarantee 10–45 min delivery 24/7 live chat